Returns & Exchanges
At Modani Furniture, we want you to be completely satisfied with your home transformation, which is why we offer a 7-day return policy for most showroom and online purchases. Please ensure all items remain in their original packaging and brand-new condition to qualify for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit your local Modani showroom within 7 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Product
Disassemble the furniture if necessary and place it back into its original factory packaging, ensuring all hardware and assembly instructions are included.
- 3.Schedule Pickup or Drop-off
Arrange for a professional courier pickup or return the item directly to our warehouse facility as instructed by your support representative.
- 4.Inspection and Refund
Once our quality control team inspects the item and confirms it is in original condition, your refund will be processed minus any applicable shipping and restocking fees.
